LiTong Group has been recognized as a top performer in the power semiconductor distribution industry, receiving industry accolades for excellence in technical support and product availability. This recognition highlights our commitment to providing high-quality service and technical expertise to our customers worldwide.

Excellence in Technical Support

Our technical support team has been instrumental in earning this recognition. With deep expertise in power semiconductor technologies including MOSFETs, IGBTs, and thyristors, our Field Application Engineers (FAEs) provide comprehensive support from initial design to production implementation.

Key achievements in technical support include:

  • Over 95% customer satisfaction rating for technical support services
  • Response time under 4 hours for critical technical inquiries
  • Comprehensive training programs for customer engineering teams
  • On-site design reviews and application guidance

Superior Product Availability

LiTong's inventory management and supply chain optimization have resulted in exceptional product availability, ensuring customers can access the components they need when they need them. Our global inventory system maintains strategic stock levels across multiple locations.

Our product availability metrics include:

  • 99.2% on-time delivery rate for stocked items
  • Global inventory across 8 distribution centers
  • Just-in-time delivery capabilities for large volume orders
  • Long-term supply assurance programs for critical components

Global Sales Network

Our extensive sales network spans across Asia, Europe, and the Americas, providing local support and global reach. Our sales engineers work closely with customers to understand their specific requirements and provide tailored solutions.

Our global presence includes:

  • Direct sales offices in 5 countries
  • Authorized distribution partnerships in 20+ countries
  • Local language support in major markets
  • Local currency and payment options

Commitment to Innovation

LiTong continues to invest in understanding emerging power semiconductor technologies and applications. Our technical team regularly participates in industry conferences and collaborates with manufacturers on next-generation technology development.

We maintain close relationships with leading manufacturers like IXYS, ensuring early access to new products and technology roadmaps, which benefits our customers through:

  • Early access to new product samples
  • Market intelligence and technology trends
  • Design-in support for next-generation products
  • Forecasting and supply chain planning

Looking Forward

This recognition motivates us to continue raising the bar in power semiconductor distribution. We remain committed to providing exceptional service, technical support, and product availability to our customers as they develop innovative power systems for the future.

For more information about how LiTong can support your power semiconductor needs, contact our sales or technical support team.